Forum Discussion

1440666fd7e443ec's avatar
1440666fd7e443ec
Seasoned Ace
5 months ago

Unable to select UEFA Primtime players

So, I missed the opportunity to select players for this event last week and now it appears I can’t select players this week either. What’s going on? Am I now just completely locked out? The title “Your Matchday 5 Choice” makes it sound like I ought to still be able to close players, no? And if I can’t, then why not?

 

29 Replies

  • 1440666fd7e443ec's avatar
    1440666fd7e443ec
    Seasoned Ace
    4 months ago

    So, I’m watching the Champions League today still wondering why I got locked out of the UEFA Primetime event and what EA is going to do about it (since it’s now too late to add me for this week). I’ve received a reply from a fellow user, but still nothing from the company. What’s the deal, EA? Are you looking into this? What are you going to do to fix it?

  • 1440666fd7e443ec's avatar
    1440666fd7e443ec
    Seasoned Ace
    4 months ago

    Appreciate the reply.

    Yeah, like you I’d arrived at the conclusion that any winnings would be mere fodder, so it’s really about the principle of the thing — if you run an event then make it work. And if it doesn’t work then acknowledge the fact and try to make those affected whole. Hopefully EA will follow through.

  • dzrtr's avatar
    dzrtr
    Hero+
    4 months ago

    I'll have a chat with Pulsar as he defo passed this bug on. 
    Personally, I gave up on the UEFA Primetime a long time ago. To obtain, e.g., Mbappe with the discount, it will be sometime after the World Cup, and the top card is already outdated by 3 OVR, so it's just pointless to play it unless you have a sentiment to any card there, IMO. I have seen similar feedback from others outside of EA Forums.

  • 1440666fd7e443ec's avatar
    1440666fd7e443ec
    Seasoned Ace
    4 months ago

    Now I’ve been locked out (again) from participating in this event. Obviously no one at EA is working the weekends, but I would appreciate someone responding on Monday to hopefully enable me to join the event late (since matches don’t kick-off until Tuesday). I’ve done nothing wrong in either the first or this most recent instance, so it’s pretty frustrating to get shut out of an event. Nobody from EA responded to my report when this first occurred about a month ago (even after others chimed in reporting the same issue). This is one of the reasons I refuse to spend money on this game — the lack of customer service. EA, this is a chance to begin to change that perception (by fixing the bug that has me locked out of UEFA Primetime). Can I please get a response and a fix to this problem?

     

  • Same issue again. It’s says I have 3 hours before the squads lock for the Champions League kicks off again, but can’t select any players. What’s go8ng on?

     

  • 1440666fd7e443ec's avatar
    1440666fd7e443ec
    Seasoned Ace
    5 months ago

    WTF, EA??? Is this your idea of fun? Countless users like us missed the original player selection deadline by mere hours and now we’re locked out of this event…FOREVER? Was this the intended design or just another in a long line of glitches and errors? And how are we to even know if you won’t respond to our legitimate inquiries?

  • Same here. Poor event deployment as usual from EA. Gave up on it since I know how they work. We had totw last week, now this. Each week another bug and no compensation

  • Tadovan's avatar
    Tadovan
    Rising Newcomer
    5 months ago

    Same thing happening to me. It's not possible to select any player. I contacted support, but they respond was that they will report the bug and I should check most frequent bugs and vote for the similar one... I don't think they will fix it or anyhow compensate it. We simply lost one event