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j5h6vkg3ew5j's avatar
j5h6vkg3ew5j
Newcomer
4 days ago
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Unable to Use In-Game Store

Hello, I have a problem with the FC Mobile Web Store.   My EA account region is set to Poland and my language is Polish. However, when I try to purchase FC Points from the Polish Web Store, I get...
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  • EA_Pulsar's avatar
    EA_Pulsar
    3 days ago

    Hi there! Welcome to the forums, and thank you for reaching out.
    I'm sorry to hear about the store issues you are facing. Unfortunately, account regions are permanently set during registration and cannot be edited. In order to access and purchase from the store, you would need to create a new account based in your current country.

    Thank you for your understanding!

EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
3 days ago

Hi there! Welcome to the forums, and thank you for reaching out.
I'm sorry to hear about the store issues you are facing. Unfortunately, account regions are permanently set during registration and cannot be edited. In order to access and purchase from the store, you would need to create a new account based in your current country.

Thank you for your understanding!

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