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6npme5o78juf's avatar
6npme5o78juf
Traveler
17 days ago
Solved

Unauthorized Login Issue on FC Mobile Account

Someone else is accessing my FC Mobile account without my permission. I changed my password, enabled 2FA, and signed out of all devices, but the issue continues. Please remove unauthorized access and secure my account.

CM: Updated thread title for clarity and context. 

android
  • EA_Pulsar's avatar
    EA_Pulsar
    16 days ago

    Hi there.
    The only way someone can access your FC Mobile account is if they have access to the platform account linked to it (such as Facebook, Google, Apple, or your EA Account).

    I'd recommend reviewing and securing all linked accounts you use. Please make sure your Facebook, Google, Apple, and EA Account credentials are updated, and check for any unfamiliar devices or active sessions on those services.

    If you need to update your EA Account details or review your account security settings, please use the following link:

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hi there.
    The only way someone can access your FC Mobile account is if they have access to the platform account linked to it (such as Facebook, Google, Apple, or your EA Account).

    I'd recommend reviewing and securing all linked accounts you use. Please make sure your Facebook, Google, Apple, and EA Account credentials are updated, and check for any unfamiliar devices or active sessions on those services.

    If you need to update your EA Account details or review your account security settings, please use the following link:

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