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pelilb5bljzh's avatar
pelilb5bljzh
Rising Novice
1 month ago
Solved

UTOTS Exchange Players Missing

I exchanged 5 tots players for their utots version. However out of 5, I am only able to see 2 of them in my squad. Even the tots versions of the cards are gone. The players i used for the exchange are also gone. The exchange page says I have done the exchange and even the badge says that i have those players. Please look into this issue and give me the players back.

 

  • Hi everyone,
    We've looked into reports of UTOTS players appearing to be missing after exchanges.

    The most likely cause is the Quick Add feature. After receiving a UTOTS player, if you complete another UTOTS exchange and use Quick Add, the game can automatically select eligible players from your inventory—including UTOTS players you just received and use them in the next exchange.

    This can make it look like a player was never granted, when in reality it was received successfully and then consumed in a later exchange.

     

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