Waiting for ban appeal

Hey fxfda0c3sy97​,

Unfortunately we can't look into cases or bans here on the forums. If you check the status of your appeal under My Cases, what does it say? (Just be careful not to resume to case, as that will pull it out of the queue and add it back in at the end.)

اولا لا توجد لدي اي عقوبات او اي مخالفة لكن حسابي محظور  وارسلت ثلاث التماسات ولكن لم يتم اي رد وفوق ذلك الحساب من اسبوع معلق وانا شاحن تصريح نجم ماذا افعل الان؟

fxfda0c3sy97​,

I'm afraid we don't support Arabic on the forums right now. Would it be possible for you to report your message in English? Feel free to use a machine translation tool (like Google Translate) if that's easier for you.

Dear EA Support Team,

I have tried everything and submitted multiple appeals regarding my suspended EA SPORTS FC Mobile account, but unfortunately, I have received no response or solution.

My account has been suspended for over a week, and I have been waiting for a response to my appeals for the same period. I also checked my penalty history, and there are no penalties or violations listed on my account.

I want to make it clear that I have never used cheats or violated the game's rules. You can verify my account activity and gameplay history to confirm this.

I have also purchased the Star Pass with my own money, and I am losing valuable paid benefits while my account remains suspended.

Please tell me what I should do to receive an urgent response. I kindly request that my case be escalated to the responsible team and reviewed manually as soon as possible.

I have lost a lot of time and paid content because of this situation. I deserve a clear explanation and a fair resolution.

Please do not ignore my case again. I urgently need your help.

fxfda0c3sy97​,

If you've already raised multiple cases, could you let me know what the status of those cases are? You can check that under my cases.

Have you been resuming the same case over and over by any chance, to ask for updates for example? If so, that might be why it's taking so long to get an answer, as resuming a case pulls it out of the queue and adds it back in at the end.

I have already submitted three separate appeals regarding my suspended EA SPORTS FC Mobile account. However, I also have an existing case that has been open for over a week, and I have not received any response or update from your team.

I have not opened any additional cases or submitted anything else to update that original case. I am simply waiting for your team to review it and respond.

As I mentioned before, I checked my penalty history, and there are no penalties or violations listed on my account. I genuinely do not understand why my account was suspended.

I kindly ask you to check my existing case, escalate it to the appropriate team, and provide me with a clear explanation as soon as possible. I have been waiting patiently for over a week, and I really need your assistance.

fxfda0c3sy97​,

Again, we can't look into bans here on the forums. I know that it can take over a week depending on a number of factors like the volume of cases they need to go through. Hopefully you'll get a response from them soon, unfortunately we can't speed it up for you.

Is there really no effective way to resolve this issue? I am tired of waiting and receiving no response.