Forum Discussion

NBsd5994's avatar
NBsd5994
Traveler
4 days ago
Solved

Week 3 Chronicles Icon Quest Not Completing

For the first question it requires you to claim an Icon but it says I already did but I never received the accomplishment. Is there anyway you can check my account and see if you can fix this error please?

  • Thanks for your patience while we investigated this with the team.

    If you claimed your Chronicles Icon Player before Week 3, that claim would not have been recorded for this objective.

    The good news is that the Chronicles chapter is updated weekly with additional Icon Players. To complete the Week 3 quest, please continue progressing through the Chronicles chapter and claim one of the newly released Icon Players. That new claim should count toward the quest objective and allow you to continue progressing.

10 Replies

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    4 days ago

    How did you claim someone thats unlocking tomorrow?

  • vxlv3mry9ke4's avatar
    vxlv3mry9ke4
    Rising Newcomer
    4 days ago

    I have the same problem! 

    I go to claim and where it takes me I've already claimed all of those players.

  • Sybe2908's avatar
    Sybe2908
    Seasoned Newcomer
    3 days ago

    Hi

    i claimed one of the icons before the quest even existed and traded them for the puzzle tokens, im not able to claim the reward anymore because of this i think. Is there a way to solve or fix this problem

    thanks in advance

     

  • 24018b85olo7's avatar
    24018b85olo7
    Newcomer
    3 days ago

    Hi I want to report about a bug in the worlds game  event week 3 national call there's a quest named collect a icon player form the Chronicles but I already claimed it so can you please do something about it because it's the quest I have to do to get the world game play ground that's all

  • I have played the world game events week 1 and week 2 but by week 3 I have a problem. For me to be able to complete week 3 I need to claim an icon in the chronicles chapter but I already did that before week 3 now I can't complete the chapter and don't know what to do. Please help as soon as possible.Here is my player ID if needed. 

    Player ID :removed 

  • dzrtr's avatar
    dzrtr
    Hero+
    2 days ago

    Wait for week 4 to come out. Also, go to week 4 before you do anything else. There seems to be a bug that requires you to go into the weekly quests before actually doing them. This was raised, but there is no known fix.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Thanks for reporting this. I've passed the issue on to the team for review. I'll let you know if I receive any further updates. 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Thanks for your patience while we investigated this with the team.

    If you claimed your Chronicles Icon Player before Week 3, that claim would not have been recorded for this objective.

    The good news is that the Chronicles chapter is updated weekly with additional Icon Players. To complete the Week 3 quest, please continue progressing through the Chronicles chapter and claim one of the newly released Icon Players. That new claim should count toward the quest objective and allow you to continue progressing.