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i1drc2y5kwew's avatar
i1drc2y5kwew
Newcomer
2 days ago

Facebook linked to wrong account – lost my original game

Hello EA Support,

 

I recently linked my Facebook account to EA SPORTS FC MOBILE 24, but instead of loading my old account, it created a new one.

 

My original User ID is: 122134795346741288

 

I want to recover my original account and progress. The Facebook account I linked should be the same one I originally used to log in.

 

Thank you in advance.

1 Reply

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    24 hours ago

    Hi i1drc2y5kwew​

    It's great that you've kept a copy of the original User ID! Contact our support team directly and share your User ID. They’ll use it to locate your account and will do their best to get you back in the game if they can

    - EA_Lanna

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