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i1drc2y5kwew's avatar
i1drc2y5kwew
Newcomer
27 days ago
Solved

Facebook linked to wrong account – lost my original game

Hello EA Support,   I recently linked my Facebook account to EA SPORTS FC MOBILE 24, but instead of loading my old account, it created a new one.   My original User ID is: 122134795346741288   ...
android
  • EA_Lanna's avatar
    EA_Lanna
    27 days ago

    Hi i1drc2y5kwew​, 

    It's great that you've kept a copy of the original User ID! Contact our support team directly and share your User ID. They’ll use it to locate your account and will do their best to get you back in the game if they can. 

    - EA_Lanna

EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
27 days ago

Hi i1drc2y5kwew​, 

It's great that you've kept a copy of the original User ID! Contact our support team directly and share your User ID. They’ll use it to locate your account and will do their best to get you back in the game if they can. 

- EA_Lanna

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