Community ManagerHi there,
Opening multiple packs doesn’t guarantee a specific player, OVR, walkout, or event item unless the pack states that it does. Pack contents are based on the odds shown in-game.
We can’t review account-specific rewards, drop rates, or compensation requests on the forums, and please don’t post your UID or account details publicly.
Constructive reports of missing rewards are welcome, but duplicate compensation posts may be merged or removed. Please respect our rules and do not spam repeated posts or threads.
"Thanks for the reply. However, 142 packs with ZERO walkouts or event items is statistically impossible if the odds are working correctly. This feels like a 'Drop Rate' technical failure on my specific account. If you can't check it here, please escalate this to the technical team or tell me where I can submit a formal technical ticket. My goal is to report a bug, not just complain about luck."
Are you saying that you did not get a single card or just didn't get Pool B (and walkouts)?
I am intrigued because you should see at least 5 walkouts for TOTS pool B players with 50 pulls. You also should see 9 walkouts for Chronicles Pool B players. I gotta point out that neither of the drafts has reached their Pity counter of 70 for TOTS and 100 for the past Chronicles event, so you didn't reach the guaranteed pool A player yet.
Are you able to share what cards you have been given to date? (screenies or screen vid capture), It will be needed if this is to be investigated.
