Account suspended
Dear EA Support Team,
I am writing to respectfully appeal the one-month suspension on my FC Mobile account.
I have always tried to play fairly and have never used cheats, hacks, bots, exploits, or any third-party software that violates the game's Terms of Service. I was genuinely surprised to receive this suspension.
I believe the suspension may have been triggered because I scored 15 goals in a VS Attack match. However, I would like to explain the situation. My opponent was using a team with approximately 90 OVR, while my team was 125 OVR. Due to the significant OVR difference, it was natural for me to create more chances and score a high number of goals. I simply played the match normally and did not manipulate the game in any way.
I kindly request that you manually review my account and the match in question. If there has been any misunderstanding or false detection, I would greatly appreciate having the suspension removed.
I value fair play and enjoy FC Mobile, and I would never intentionally violate EA's rules.
Thank you for your time and consideration. I hope you will review my case and provide a fair resolution.
Sincerely,
CSB SARTH
Hey mokuwhijkc4e,
Unfortunately we can't help with bans here on the forums. I'd recommend reaching out to our terms of service team, as they're the one who'll be able to look into this for you.