Forum Discussion
8165232333412925
5 days agoNew Novice
Cannot close ad after watching. The screen seems zoomed in and the cross button seems to be somewhere outside the screen.
EA_Pulsar
Community Manager
5 days agoHi there — thanks for the report about this add issue.
Could you please share some additional information to help us review this problem?
- Your device model and OS version
- Whether this happens only with that specific ad, or with others too
- Your country/region
- Whether your phone’s language is set to English
- Has the game been minimized and reopened befor this happened?
Thanks!
- 81652323334129254 days agoNew Novice
iPhone 15 pro max IOS 17.6. Happened to other ads. Asia. Phone language is English. Straight from startup, no minimize or reopen. Thanks