Banned of notthing

Hi r0jt2ryzu4kr​, 

I totally get where you're coming from with the duration message. It's feedback we CM's have passed on, and so we hope it can be made clearer going forward. 

In the meantime though, for your situation, you're looking to have your ban or suspension looked into. We can't do that for you through the EA forums, but our Terms of Service team can review this. 

To reach them, you'll need to follow the steps below:

If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.

• Open the webform. 
• Fill out the form with as much detail as possible.
• Select Submit.
• Then select Email us.

 

Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.

- EA_Lanna