Costumer service advisors trolling me
this is part 2 no way they aren't trolling me on this see the league applications don't work it's a bug in game where if I reject an application close the tab open it back up again it's still there and if someone's in a league it still shows me their application it's an in game bug I even sent videos here's what they replied
-1 Hi Mohamed, thanks for reaching out to EA! I hope you are doing well.
I realized that you have been experiencing issue with the league. Do not worry, I will look into this.
Could you please confirm for us if you are using emulated Android/iOS devices, and/or versions of our games downloaded from third-party sources?
I hope to hear back from you soon.
I Replied with
Android Samsung m31 I installed the app via official play store you can watch the clips it's a bug in the game itself where I reject someone's request and it's still there and why does it still show me his request if he is in another league
They replied with
Hi Mohamed, thanks for writing to us.
Please ensure that the game is backed up to a social account.
If it's not, head on to the following link to learn how to link your mobile game to social account so you don’t lose your saves:
https://help.ea.com/in/help/mobile/can-my-lost-progress-be-restored-for-a-mobile-app-if-i-play-anonymously/
I hope to hear from you soon.
I Replied with because their reply wasn't related to my issue
What are you talking about
They replied with
Please let us know have you backed up your game. If not then following link to learn how to link your mobile game to social account so you don’t lose your saves:
https://help.ea.com/in/help/mobile/can-my-lost-progress-be-restored-for-a-mobile-app-if-i-play-anonymously/
I hope to hear from you soon.
I replied with
Yes of course I have backed up by EA link thats not even relevant to the issue I am facing
I am clearly showing/telling you that this is a problem in game
What does linking my account matter for the league applications you are asking irrelevant questions that's not okay
They replied with
Hi, close any apps running in the background and then try to launch the game.
For troubleshooting steps please follow:-
https://help.ea.com/en/help/mobile/troubleshooting-steps-for-android/
I look forward to your reply.
So yeah they either be
-1 corrupt
-2 trolling me for no reason
-3 don't know how to do their job
-4 they want to ruin the game
All of these are bad and I am sure that a community manager will edit this post instead of helping me because that's what they do
This is max level corruption and I have proof of them not refunding my money I even posted it on forum because some people said do that still didn't get a money refund they just stalled and stalled after 30 days have passed they said 30 days have gone we can't to non guess what each reply was taking them entire weeks just to reply to me with the most irrelevant reply ever
Hope the higher staff of EA takes a note of this corruption in their system
We can't speak the truth even if I post something about this someone will edit my post limit my words
There is no was they are for real asking me to close background apps because league applications aren't working properly (it's a bug in the game)
I know how they are I have a ton of experience on them their main purpose is to just ask irrelevant questions hope someone in charge does an action about this even in the community forum there are some managers that aren't doing their job properly
