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jn5fuf36zdmn's avatar
jn5fuf36zdmn
Newcomer
20 days ago

Hi everyone, I purchased Starpass in FC mobile but I didn't receive it

What the solutions, it's been 48 hours contacting support without solving my issue CM: transaction details removed 
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EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
19 days ago

Hi — thanks for reaching out on the forums. Have you submitted your case through the in-game Customer Support tab, or directly on our website? It may still be in the queue.

In the meantime, please also check the information in this guide — it includes additional steps that may help.

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