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EA_Solaire
Community Manager
2 years agoHeya @il8dwx7mk83c
If you're needing to link your accounts, you can follow the steps listed out here to get that linked up correctly.
2 years ago
hi solaire
so one of my cousin plays fc mobile and he is not able to link his account for a reason like when he goes to settings to link in the account management tab he sees only uid but not link account why so this happens and not only this he cant even open the gems offer is there any help regarding this
username:ArcSaber9
OvR:96
[CM Edit: Personal info removed]
- EA_Solaire2 years ago
Community Manager
Hi @AceSaber007
If this account has been set up as an underage or child's account, you won't have the option to link it due to the online restriction for underage accounts. They would need to continue playing on a guest account.
- mendozzamagic2 years agoHero+@AceSaber007 if your cousins has incorrectly set their age, tell them to contact ea help - they should be able to provide information to verify their age and have their account restrictions lifted.
https://go.ea.com/HowToEAHelp
https://help.ea.com/au/help/ea-sports-fc/save-your-game-progress-in-fc-mobile/?isIhi=true&p=fc-mobile
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