Forum Discussion

y7nzxr18zoll's avatar
y7nzxr18zoll
Seasoned Newcomer
4 days ago

I BOUGHT A STARPASS BUT DIDNT RECEIVE IT. ITS BEEN 3 DAYS, PLEASE

seriously, i bought a starpass but didnt receive it at all. its been 3 days. ive contacted everyone but they only make this complicated. they only suggest me to submit a ticket on in-game customer service. i already submitted but do they even answer? its been 3 days. i need help man

3 Replies

  • We can’t help with account issues here - you need to speak with customer services via the in game settings menu or the ea help website - if you are having issues with the in-game live chat then I believe there are some phone services available via the ea help website 

  • y7nzxr18zoll's avatar
    y7nzxr18zoll
    Seasoned Newcomer
    3 days ago

    hey thanks for the reply mate. where is it mate? the phone service. i swear ive contacted everyone but they completely ignoring me

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    3 days ago

    Ugh - they have changed the EA help website - it is terrible 😞 

    I’ll have more of a look later - there previously was an option - for now though have another crack through the in game settings menu at using the live chat 

About FC Mobile General Discussion

Discuss all things game related on this EA SPORTS FC™ MOBILE community forum.1,483 PostsLatest Activity: 2 hours ago