I can't increase the graphics level EA FC MOBILE

I have a problem with the game graphics because I can't increase them even though my device meets the minimum and maximum requirements it asks for, I don't know why that error is there and I don't know if I'm the only one who has it (maybe not)... help me please

PS: My phone has Android 13 and has 8 GB of ram + 256 GB of internal storage that I have left... The image I attached is in Spanish because it is my language, and what it says is that I can't increase the quality because the phone is not currently compatible..