Forum Discussion

fpzkzvl37hv0's avatar
fpzkzvl37hv0
Newcomer
11 hours ago
Solved

my account bug

Subject: Unfair Pack Luck and Reward System Feedback

Hello EA SPORTS FC Mobile Team,

I would like to share my feedback regarding the daily free packs in FC Mobile.

I have been claiming the free daily packs consistently every day for a long time. However, I have noticed that I only receive very low-rated players, while some of my friends have received two Iconic players from the same free packs.

I understand that packs are based on probability, but my account has never received any high-value rewards despite opening the packs daily. This makes the experience feel unfair and discouraging.

I kindly request that you review my account's pack rewards and ensure that the reward system is working fairly for all players. Loyal players who log in every day should also have a reasonable chance of receiving valuable players.

Thank you for taking the time to read my feedback. I hope you will consider improving the reward system for everyone.

Player ID: mustafa
ovr: 123 

  • Hi there. Everyone has the same chances at the same items. Probabilities do not change based on the account. The pack odds are available in the store. Take a look at those to help better set expectations with pack contents. Thanks!

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hi there. Everyone has the same chances at the same items. Probabilities do not change based on the account. The pack odds are available in the store. Take a look at those to help better set expectations with pack contents. Thanks!