Re: FC Mobile 60/90/120 FPS or graphics settings unavailable on specific devices

Subject: Request to Support 60 FPS / High Graphics on Tecno Spark 40 Pro

Dear EA Sports FC Mobile Support Team,

I am writing to report an issue regarding the graphics and frame rate (FPS) settings on my device, Tecno Spark 40 Pro.

Currently, the game restricts me from selecting the "High" or "60 FPS" options in the settings menu, which severely affects my gameplay experience.

To provide some context, I also own a Poco M5s. When playing FC Mobile on the Poco M5s, the game runs smoothly and fully supports higher frame rate options, even though my new Tecno Spark 40 Pro comes with a powerful processor and hardware capabilities that should easily handle higher performance.

It seems that the game has not been fully optimized yet for the Tecno Spark 40 Pro model. I kindly request the development team to look into this and include optimization for this device in the upcoming game updates, enabling the 60 FPS / High graphics options.

Thank you for your time and efforts in improving the game.