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Re: H2H potential cheaters, how to report?

I followed the proper guideline to reporting and had been doing so since I found players using cheats. I even reported their league [REMOVED] where majority of its players were/ and still are exploiting the game through disconnect cheat. Like many others, i too thought it was just a simple disconnection issue at first but when it happened time after time with same user of the same league, it became obvious and clear to me that it was no bug. Last season's top 50 were all using cheats, I would have shown screenshots and videos as a proof if allowed. Is it not obvious that they are cheating when they haven't lost a single match and reigning at the top ranking with ridiculous amount of points? 

Edit: Removed name. Per the Answers HQ rules, do not "name and shame" -CM

5 Replies

  • XX_PINGERS_XX's avatar
    XX_PINGERS_XX
    Rising Adventurer
    2 years ago

    This game is an absolute find joke. About to start a online tournament and the guy makes my internet cut out before getting into game. Happens all the time with this terrible run game. Yet nothing ever gets done expect EA putting out over price fon packs where you guarantee *. 

  • MrGrandpaSteve's avatar
    MrGrandpaSteve
    Seasoned Veteran
    2 years ago
    @XX_PINGERS_XX You have just experienced the very common cheat where your opponent disconnects during your match. Normally you don’t lose the match. Your opponent is just forfeiting because they fear they will lose. This “disconnect cheat” has been going on for many seasons. There is nothing EA can do to stop people from disconnecting.
  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    2 years ago

    Disconnecting in h2h is not a cheat - the AI has been dumbed down so much now that if you disconnect (or even just leave your device on autoplay) you are almost certain to lose.

    my h2h lag is terrible, so I almost exclusively autoplay it, and unless the opponent is also autoplaying my 91 15 ranked team gets smashed by all and sundry 

  • Dempsy09's avatar
    Dempsy09
    2 years ago

    I don't know why my response to your comment was not sent but I will elaborate again. I agree with your AI statement and also agree that sometimes having a bad connection would result in disconnection but I can differentiate between a genuine and a cheated crash. I have screenshots and screen recording which clearly shows that they are exploiting the game. I was excited for the release of EAFC and stayed up all night until it came out, I have been grinding H2H since the release because I thought i had a chance to get the NO1 badge since we would all be on the same ovr with low stat players, i really thought skill alone would allow one to get top ranking this time but i was wrong, as soon as i reached legendary III, i countered so many cheaters. At first i thought "maybe its my wifi" but when i faced the same users with the same issues and the same outcome, it became very clear to me that it was no mere coincidence. I even contacted the players who that user won against, and they told me the same thing; i got disconnected and got a notification after few seconds with "game with user is over" when if it was a genuine crash both parties would get "expired". You might be saying "you disconnected but your opponent didn't hence he won against you with certain score" i would believe that to be true but a game duration is usually 4-5min and not 30 seconds. I got a notification within 30-40 seconds after each disconnection resulting in a loss. I looked at their matching history and saw a pattern, every match the user had played, it resulted in 5-0 victory for them. I am not some sore loser that would report someone because I can't take a loss. I just think its a shame and really frustrating for all the players who are genuine and have spent their time and hard earned money into this game. Thank you. I hope we are able to take some action as a community. Please allow people to provide proof so that we can keep the game less toxic. 

  • MrGrandpaSteve's avatar
    MrGrandpaSteve
    Seasoned Veteran
    2 years ago
    @Dempsy09 If you think about it, there is absolutely no way for EA developers to program a fix for disconnect cheaters. Disconnecting is a normal occurrence either due to server problems or user low-battery on their device. It simply happens and cheaters use this exploit frequently.

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