Re: I bought a duplicate player and when I went to rank him up it didn't work and I

@Osulis any suggestions on if the identical players purchased just aren’t showing up in the player options to use when ranking?
I’ve now experienced three players that have this issue. I’ve deleted the app, reinstalled it, cleared my Safari Cache, turn off WiFi,turned off my iphone, etc. Everything mentioned as possible solutions and nothing has worked.
Wish I could attach screenshots here for you to see exactly what I’m talking about.
Thank you for your time and help! 🙏