Redeem code and free gift from webstore

Today a new redeem code released and I claimed it but in my inbox it's not showing. Like this the free gift from the webstore is also not showing. I always claim this free gift and redeem codes, it's the first time it's being delayed. Please try to fix this

EA_Pulsar
22 days ago
Thank you all for reporting this issue. This could be just a delay, so please restart your game to help synchronise your account. Our team will investigate to ensure everything works correctly when redeeming the code.

8 Replies

xyoz6bjhiyl4
23 days ago
Hello, I have a problem. I have retrieved a code from the website (CREATORLEGACY), but it did not reach me inside the game. I demand that the problem be fixed as soon as possible. The email linked to the account is [edit: email address removed]
nblmow3ooygw
Rising Newcomer
23 days ago
I redeemed today's code and it said that i claimed it but when I checked my fc mobile there was no pack in the inbox. It also happened to the daily free thing in the webstore.
8xhf946fk6tb
Rising Newcomer
23 days ago
I redeemed a valid code but haven't received any reward. Please do anything
miffmd20cb1m
Newcomer
23 days ago
Claimed redeem code in fc mobile webstore but didn't recieve the reward yet
I usually would recieve reward as soon as the code is claimed
Help me up
bb8yksfaxj0e
New Traveler
23 days ago
I got the rewards now . Check your inbox guys.
bb8yksfaxj0e
New Traveler
23 days ago
Check it out now bro. It was delayed for me too. But I got it now.
w9i95yp4jnhx
Newcomer
23 days ago
I didnt get them yet
EA_Pulsar
Community Manager
22 days ago
Thank you all for reporting this issue. This could be just a delay, so please restart your game to help synchronise your account. Our team will investigate to ensure everything works correctly when redeeming the code.