Forum Discussion

Fendy_sikan's avatar
Fendy_sikan
Rising Newcomer
5 days ago

Request for Fair Review Account Action on EA Username: EA.VS.ME

Hi EA Community,

I’m reaching out here in hopes of getting further clarity and support regarding a recent permanent action taken on my EA account (EA Username: EA.VS.ME).

I want to be transparent: I understand that purchasing from third party vendors violates EA’s User Agreement, and I fully accept responsibility for that mistake. However, I’ve seen cases where others in similar situations received less severe consequences such as the removal of unauthorized content or temporary suspensions rather than a permanent ban.

I’m not looking for special treatment, but rather a fair and consistent outcome. I’ve submitted a final appeal through the usual support channels, but I’m asking for a re review ideally by a different representative to ensure impartiality and fairness in this case.

If anyone from the EA team or community has advice on how to proceed, or if anyone has experienced a similar situation and successfully resolved it, I would greatly appreciate your insight.

Thanks for taking the time to read this, and I hope my message is received in the spirit of fairness and accountability.

 

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey Fendy_sikan​,

    Unfortunately we can't help with bans here on the forums. If you've already reached out a numberr of times and they've decided to uphold the sanction on your account, then there's nothing else I can recommend as our terms of service team has the final say on the outcome of investigations like this.

About FC Mobile General Discussion

Discuss all things game related on this EA SPORTS FC™ MOBILE community forum.2,386 PostsLatest Activity: 50 minutes ago