Subject: Missing purchased items – FC 1 Offer (EA SPORTS FC Mobile)

Hello,

On May 31, 2025 at 00:45, I purchased the FC 1 offer in EA SPORTS FC Mobile through Google Play for 199 KZT. The payment was completed, but I did not receive the items in-game.

Here are the purchase details:

Transaction ID: GPA.3395-9746-5273-16262

Amount: 199 KZT

Payment method: Beeline (via Google Play)

Google account: [edit: email address removed]

Game: EA SPORTS FC Mobile

Purchase Date & Time: May 31, 2025 – 00:45

Status: Completed

Please investigate this issue and provide the items or a refund. I have attached the receipt as proof

.

Thank you in advance!