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neil520025's avatar
neil520025
Seasoned Newcomer
3 days ago

Urgent Help! High-value account (50k FP/30B Coins) banned.

Dear Community Managers, My EA SPORTS FC Mobile account was recently banned due to an accidental refund or other issue. I want to clarify that I love this game and have NO intention of cheating or violating the TOS. Currently, my account still holds a massive legitimate balance about 50,000 FC Points and 30,000,000,000 Coins. I am completely willing to have EA directly deduct the refunded amount of FC Points or items from my current 50k balance to clear the debt. I have already submitted a web appeal form. My Case Number is 247280811. Could you please kindly escalate this case to the TOS team for a manual review? I really value this top-tier account and want to resolve the balance issue immediately. Thank you!

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3 Replies

  • ilikefc123's avatar
    ilikefc123
    Rising Novice
    3 days ago

    I would too, honesty. I’m really sorry you’re dealing with this. In terms of support, this company is absolutely horrible. I’d deem it near impossible to actually get somebody on your case who can help, even though it involves huge amounts of money. Someone needs to get legally involved with these guys and their faulty support. Hoping you get your account back. 

  • neil520025's avatar
    neil520025
    Seasoned Newcomer
    3 days ago

    Jesus Christ, my account still has big balance with real money inside, I wanna cry

  • ilikefc123's avatar
    ilikefc123
    Rising Novice
    3 days ago

    Good luck with this. I predict that you’re doomed. This company sucks. You’re going to get some worth nothing response. 

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