VSA: This isn’t fair or fun

First screenshot comes from match where I played flawlessly only to be robbed on the last possession by a shot inexplicably hitting the post. Nothing about my input or the game situation (in which my attacker was free and in on goal) explains why this shot hit the post and robbed me of a well-deserved draw. Suffice it to say, this result did not feel fair.

And in my very next match I was dealt another losing hand with the matchup pictured in the second screenshot — an opponent with a +2 OVR and approximately +20 ranks above me. The result (third screenshot) was entirely predictable, and the gameplay was miserable. The match should NEVER have been made.

Why can’t we get fair and fun gameplay? EA is charging users more $$$ than ever for top cards ($50 for a 117!?), but is failing to attend to basic gameplay issues. I’ve raised these issues before and so have others. Why can’t we get a response and some action on them? Why must EA continue to abuse users?