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abdrmoin's avatar
2 months ago
Solved

Was using FC Mobile guest account, had to change device and lost progress.

Hello everyone,

I'm hoping someone can help me. 

My (very sad) story goes like this: 

  1. I used my family's iPhone device for playing FC Mobile (I didn't have any linked or EA account at the time - I used guest). In my account, I couldn't see any option to set a linked account either (my brother had linked account option show but he has an EA account already when he plays). I do remember my user ID and also saved it as well (hope this helps!)
  2. When I got a tablet for myself, I wanted to shift my progress to the tablet but didn't know how since the family was getting rid of the device
  3. I was given advice that I should reinstall the app on the iPhone, create a new EA account and then the Guest account progress would be saved to my new EA account. I made sure to save my old User ID (with all my progress) in a notepad.
  4. When I reinstalled, I was asked about overwriting my EA account (though my Guest account was showing LVL 0 which didn't make sense - I had OVR 113 and LVL 36 with my old user ID)
  5. When I did that, I lost everything and now have a brand new user ID 😭😭😭
  6. When I tried to login to my EA account on my tablet it shows that I have a fresh account like now on the iPhone.

Am I toast ? If I have my old user ID + username is there any chance that I can restore my progress? I'm sad that I've lost almost 6 months of working hard.

Can anyone guide me or confirm that it's even possible if I have old user ID?

Thanks!

AR

 

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