What is the next step?

If you remember this EA, "Hello EA, when I started my account I could not make an account because there was a bug or a problem, so I entered as a guest. Now my team is 117 but something happened with my Ipad, it was all black and white and glitched lines were on the screen and it is not working and I must buy a new Ipad. So, could you turn my guest into an account so it saves and I dont start over. I started playing this game before 4 years, so please. My account name is "Yahya3mkalhelo". What do I do if my ipad is not working and I want to play my account on another device, so what do I do. Like I use my ea account or what and thank you.