A very unpleasent bug or glitch

I was collecting money so that i can buy lionel messi ,after collecting all the money I went to the market and searched for the player then when tried to buy him at that time the amount of that player was cut from my balance but i didn't got the player,i have restarted the game many times but it didn't work. It is my humble request to you guys please solve this as i have spend many hours to collect that amount of money. My FC mobile id name is ansy.mn. Please check it out as soon as possible pleaseee!!!