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y0dwlfzwev6s's avatar
y0dwlfzwev6s
Newcomer
1 year ago
Solved

Account linking

i linked my account through the game but when i want to log in on website to redeem code, it says account not linked and i tried plenty times 

  • Hey y0dwlfzwev6s​ This usually means you're logged into the website with a different email/ account. Please double-check the account linked in the game. Open the https://redeem.fcm.ea.com/ page from a new incognito tab and ensure you're not automatically logged into a different account. You might also want to clear your browser cache, just in case.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey y0dwlfzwev6s​ This usually means you're logged into the website with a different email/ account. Please double-check the account linked in the game. Open the https://redeem.fcm.ea.com/ page from a new incognito tab and ensure you're not automatically logged into a different account. You might also want to clear your browser cache, just in case.