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Jurgen5150's avatar
Jurgen5150
Rising Novice
27 days ago
Solved

Ads won’t open to complete the daily task

My ads won’t open to complete my daily task. When I click on it, it just says “sorry no ads available right now”. Clearly that’s wrong but I will lose out on the bonuses of completing the tasks. This also is happening in the store where you watch the ad for gems. I’ve closed and re-opened the game but it’s still the same.

 

ios
  • EA_Pulsar's avatar
    EA_Pulsar
    26 days ago

    Hi Jurgen5150​ , sorry to hear about the trouble with the ads you are running into. Please try the following and see if that helps:

    1. Completely close FC Mobile.
    2. Restart your device.
    3. Launch the game and test the ad again.
    4. Disable any VPNs (if used)
    5. If you're on Wi-Fi, switch to mobile data and check whether ads become available.
    6. If you're already on mobile data, try a different network/Wi-Fi connection.
    7. If the issue persists, wait until the next daily reset and test again, as ad availability can sometimes be region-dependent.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hi Jurgen5150​ , sorry to hear about the trouble with the ads you are running into. Please try the following and see if that helps:

    1. Completely close FC Mobile.
    2. Restart your device.
    3. Launch the game and test the ad again.
    4. Disable any VPNs (if used)
    5. If you're on Wi-Fi, switch to mobile data and check whether ads become available.
    6. If you're already on mobile data, try a different network/Wi-Fi connection.
    7. If the issue persists, wait until the next daily reset and test again, as ad availability can sometimes be region-dependent.

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