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d7wkuaxu7kxf's avatar
d7wkuaxu7kxf
Newcomer
6 days ago

Age correction process

I started a help process on app to verify and correct my age, i sent the documents and got the confirmation. Now i do not get any answer or information from help team since 2 weeks ago. I already sent several messages but i do not get any feedback.

android

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hi there. It’s likely that your case is still waiting in the queue and hasn’t been processed yet. You can check the status of your open case here

     

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