[Asking for Information] Unclaimed Items - Error 10002

Also had this problem. Have tried uninstalling and reinstalling but nothing happened.

Player ID: [Removed, do not post User ID - Admin.]

Device (make/model): Gionee m11

Are you playing on Cell Data or Wifi? Data

Have you tried another device? yes on my iPhone 8 but it still didn't work

Do you get any error messages Unknown error 10002

Hi can you help me as well? 

• Player ID:

  [Removed, do not post User ID - Admin.]

• Device (make/model): iphone 12 pro max
• Are you playing on Cell Data or Wifi?: both 
• Have you tried another device?: yes doesn’t work
• Do you get any error messages?: Error 10002 after completing the rival match

It happens to me too. 

I already reinstall the app, still happen

I try with my second account and there's no issue. 

I've gotten the rival bug 3 times. Lol

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@qsw8agrq1k3a wrote:

Error 10002

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Pls help mme I have same problem

My Player ID is in the Screenshot 

@EA_Illium I have this same issue of unclaimed items in rivals event and able to log in when I tried to login and click on the unclaimed items then a message pops up of unknown error 10002.
I tried both wifi and cellular data
Also I tried in different devices to login but it didn't solve.
My ING-SKULL
Region-Indian subcontinent
User id-[Removed, do not post User ID - Admin.]

@EA_Illium Can you help me please? 

It says error 10002.

i have an iphone 12 pro max.

My ID is 

[Removed, do not post User ID - Admin.]

I tried to uninstall the game but it didn’t work. 

I’d appreciate if you could help me.

thanks in advance. 

Help pls ea 

Help pls ea