Forum Discussion
4 Replies
- EA_Pulsar16 days ago
Community Manager
Hey augniyrs9r34. Thanks for joining our forum. Sorry to hear about the trouble with your account. Have you tried clearing the cache data to remove old files and see if you can log back in?
- okpaxbf4cnzo16 days agoRising Newcomer
Still it doesn't work I have the same Problem. Every time I wanna try to log in into my EA account the screen becomes black and stay like this.
- EA_Pulsar15 days ago
Community Manager
Is any other login option available for you, or does it behave the same way?
Could you also try temporarily changing the default web browser on your mobile device and then check if you can sign in? If possible, please clear the cache for your current browser as well and see if that helps.
- EA_Kalina11 days ago
Community Manager
Just checking in - is everything working now, or do you still need help?