Forum Discussion

4 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    16 days ago

    Hey augniyrs9r34​. Thanks for joining our forum. Sorry to hear about the trouble with your account. Have you tried clearing the cache data to remove old files and see if you can log back in?

  • okpaxbf4cnzo's avatar
    okpaxbf4cnzo
    Rising Newcomer
    16 days ago

    Still it doesn't work I have the same Problem. Every time I wanna try to log in into my EA account the screen becomes black and stay like this.

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Is any other login option available for you, or does it behave the same way?

    Could you also try temporarily changing the default web browser on your mobile device and then check if you can sign in? If possible, please clear the cache for your current browser as well and see if that helps.

  • EA_Kalina's avatar
    EA_Kalina
    Icon for Community Manager rankCommunity Manager
    11 days ago

    Just checking in - is everything working now, or do you still need help?