Forum Discussion

2 years ago

Solved

can't login with ea account in ea fc mobile

Help guys it's been 2 days I can't login with my ea fc account in ea fc mobile. I get the option to select my ea fc account I see my ea fc account and but whenever I click on that it either tells me to login again or switches to the game and shows a blank screem

mendozzamagic
2 years ago
@xe13e23fyz5a After you have gone through the troubleshooting - if it doesn’t help contact customer service via the ea help website

EA HELP and FC Mobile topic list

https://go.ea.com/HowToEAHelp

https://help.ea.com/au/help-show-more-intents/?product=fc-mobile

7 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hi @xe13e23fyz5a

Can we try the steps mentioned in our help article based on the device your using?

Troubleshooting on iOS

Troubleshooting on Android

After check if this keeps up!
xe13e23fyz5a
2 years ago
I am using realme 8 5g
mendozzamagic
Hero+
2 years ago
@xe13e23fyz5a After you have gone through the troubleshooting - if it doesn’t help contact customer service via the ea help website

EA HELP and FC Mobile topic list

https://go.ea.com/HowToEAHelp

https://help.ea.com/au/help-show-more-intents/?product=fc-mobile
tatvas15
2 years ago
It started working or not? Because I have the same phone and sme error
mendozzamagic
Hero+
2 years ago
@tatvas15 Have you gone though the troubleshooting guide posted to this forum
tatvas15
2 years ago
It didn't work after booting the phone into the safe mode then restarting it started working.
KingFisher01
2 years ago
I just got a new iPhone SE a couple of weeks ago and I redownloaded fc mobile from my iPhone 10 and it did not give me any sign in options, my old phone got working again and I would like to use it to play fc and use this one as a backup but I cannot log in and it does not give me any option to sign in, I have tried deleting my account on my other device but that didn’t work and since I was not able to sign in, I did not try uninstalling and reinstalling the game