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0lqvqiajpjvc's avatar
0lqvqiajpjvc
Newcomer
20 days ago
Solved

Unfair ban of my fc mobile account.

I am formally appealing the suspension of my EA FC ACCOUNT " Despite the message saying "hours," my account has now been completely inaccessible for 6 full days. This indicates the ban is far more severe or an error has occurred. I have already checked my Penalty History, which shows "No history," suggesting this is a device or specific mobile game ban not registered under my main EA account. I kindly request an urgent and thorough review of my account using the following details: Error Code 0x00102710.I believe the suspension was issued in error and illegal therefore I kindly request ea team to unban my account as soon as possible as i don't want to remain banned during the remaining glorious era event please.

  • Hey, I’m sorry, but we can’t discuss account sanctions here on the public forums.

    If you’ve been banned or suspended, please contact our dedicated team directly for further assistance. Not all sanctions will appear in the Penalty History, so that page may not always show everything.

    You can reach them by following the steps under “Get information about your EA Account lock, ban, or suspension” on our help site. The team will review your appeal, look over your account history, and also check why the duration or time of this suspension is missing from the message you received.

3 Replies

  • Welp after getting sleep i was going to play Fc Mobile but after i click the game, it suddenly appear a notice say that i got ban or something but dont have a reason or time ban

    Can anyone help me pls.😥😥😥

  • Sanyosa's avatar
    Sanyosa
    Seasoned Ace
    20 days ago

    They've messed up with description but I saw posts here of people being banned for hundreds of hours so it could be weeks

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hey, I’m sorry, but we can’t discuss account sanctions here on the public forums.

    If you’ve been banned or suspended, please contact our dedicated team directly for further assistance. Not all sanctions will appear in the Penalty History, so that page may not always show everything.

    You can reach them by following the steps under “Get information about your EA Account lock, ban, or suspension” on our help site. The team will review your appeal, look over your account history, and also check why the duration or time of this suspension is missing from the message you received.

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