Code redemption issue

I tried the new redeem code and due the fact that many people were using it, it to tell me try later so then I tried later and it said a player is allocated to one redeem code but I didn't even get anything cause the process failed

android

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EA_Pulsar
Community Manager
10 months ago
Thank you for reporting this issue. We are looking into it and we will provide further updates in our main thread here. To improve our communication and prevent duplicate threads, I will be locking this thread now.

I appreciate your understanding!