Solved
Code redemption issue
I tried the new redeem code and due the fact that many people were using it, it to tell me try later so then I tried later and it said a player is allocated to one redeem code but I didn't even get anything cause the process failed
⚠ I will mark this as a solution only for visibility.
Our team is investigating this issue. I don't have any updates yet, but I'll let you know as soon as we have more information to share.
