Didn’t Recieve my fc points

Dear Support Team,

I am writing to report an issue regarding a purchase I made for FC Points. The payment was successfully completed through Google Pay, but I have not received the FC Points in my game account.

Transaction details are as follows:

- Payment Method: Google Pay (UPI)

- Amount: ₹99 (two transactions made)

- Date: 18 February 2026

- Status: Payment Completed

- Bank: ICICI Bank

- UPI Reference IDs:

1) 102737848351

2) 102737850653

The payment was made to Apple Services, but the FC Points have not been credited to my game account yet. I have attached screenshots of the payment confirmation for your reference.

Kindly check the transaction status from your side and either credit the FC Points to my account or process a refund if the purchase was not completed successfully.

Please let me know if you need any additional details from my side.

Thank you for your support.