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58kd4kzpc9kl's avatar
58kd4kzpc9kl
Newcomer
2 days ago

Ea and fc mobile account not linking

I'm playing this game from a long time and I have linked fc mobile account to facebook, ea account and play games. When ever I have to use redeem code I simply log into facebook and my fc mobile account name appears and I can redeem the code but now it's showing this ea account is not linked to fc mobile account I've tried all the emails but it's always showing " THIS EA ACCOUNT IS NOT LINKED TO FC MOBILE ACCOUNT" and i don't know to find which fc mobile account is linked to which ea account.

connectivity

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi there. Welcome to our forums. The Redeem Website requires your EA Account credentials rather than your Facebook login.

    This means the EA Account linked to your FC Mobile profile is likely registered under a different email address than your Facebook email.

    Please double-check your other email accounts and try logging into the redemption page with those. I hope that helps. 

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