Forum Discussion
EA_Illium
EA Staff (Retired)
2 years agoHi @p5feu77wmf99 @45zyrxm1jd4d
Thanks for sharing your experience with FC Mobile, Depending on your device can we try going through our troubleshooting guide?
Mobile (Android)
Troubleshooting EA mobile games on Android devices
Mobile (iPad and iPhone)
Troubleshooting EA mobile games on iPad and iPhone
Cheers,
2 years ago
@EA_Illium My device is an IPhone , however I tried everything , Restarting the game , re installing and the issue still persists
- EA_Illium2 years ago
EA Staff (Retired)
would it be possible to get the following bits of information?
- Player ID:
- Device (make/model):
- Are you playing on Cell Data or Wifi?
- Have you tried another device?
- Do you get any error messages?
Cheers,
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