EA FC Mobile Missing Gem offer Reward
I completed a sirius xm gem offer for 20,000 ish gems on Oct 3rd at 8:41 P.M. However I never received my award and have already tried talking to the in game live chat service but they told me to com...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hi Everyone,
If this continues would you be able to share the following information in a Private Message?
- Player ID:
- Device (make/model):
- Are you playing on Cell Data or Wifi?
- Have you tried another device?
- Do you get any error messages?
For further assistance, you can reach out to our support following the steps below:
[Information] How to contact support
Thanks!
@EA_Illium wrote:Hi Everyone,
Would it be possible to get the following information?
- Player ID (Select the setting icon > UID):
- What Device (make/model) are you using?
- Which Gem Offer(s) are you missing?
- Do you have any device or app updates pending?
- If possible, share a Screenshot or Clip...
- Is there any other information that might be helpful?
Thanks!
Player ID - 376082307599568896
Device - Samsung Galaxy S23+
Gem Offer Missing - Sirius XM Offer
Screenshots are in my original post, but I will include them.
