Huge FPS drops and high temperature on Galaxy S25 Plus
Hello EA Support Team,
I am writing to report a critical optimization issue and a potential severe memory leak in FC Mobile that makes the game completely unplayable on high-end flagship devices.
Device Specifications:
Device: Samsung Galaxy S25+
Processor: Snapdragon 8 Elite (Oryon CPU architecture)
OS: Android 16
The Problem:
I run the game on Medium settings, yet randomly during matches, the device starts overheating drastically. The temperature rises by approximately 1°C every 10 seconds until it reaches 50°C. Simultaneously, the frame rate drops by 10 FPS every few seconds until the game completely chugs down to 1 FPS. This intense thermal throttling happens out of nowhere and completely freezes the device.
Proof of Poor Optimization:
This is strictly an issue with FC Mobile's optimization for the new Snapdragon 8 Elite architecture. To test my hardware, I run heavy, next-gen graphical games like Racing Master on absolute maximum settings for hours; the game runs flawlessly at a stable frame rate, and the device temperature never exceeds 35°C.
The issue in FC Mobile is likely a major memory leak or an unoptimized CPU thread utilization that overloads a single core, causing immediate thermal panic on the system level.
Standard troubleshooting steps (clearing cache, reinstalling the game, lowering settings) do absolutely nothing to resolve this. The game desperately needs a stability patch compatibility update for the Snapdragon 8 Elite processor.
Please escalate this detailed report to the development and engineering team for a hotfix.
Thank you.