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upoic9oidogl's avatar
upoic9oidogl
Seasoned Novice
4 months ago

Error 10000

When I log in , it says error 10000, get a stable wi-if  etc… etc…
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
4 months ago

If you're still having issues after trying the troubleshooting steps, please share the following information with us:

• Device name
• Connection type (mobile data or WiFi)
• Region
• Internet provider name

Thank you for your help

upoic9oidogl's avatar
upoic9oidogl
Seasoned Novice
4 months ago

EA_Pulsar​ 

Device name: Thomas&Anthony (3), IPad pro(11 inch) 3rd generation, 

Connection type: Wi-fi 

Region: Hong Kong

Internet provider name: PCCW HKT

 

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