Forum Discussion
EA_Pulsar
Community Manager
7 months agoIf you're still having issues after trying the troubleshooting steps, please share the following information with us:
• Device name
• Connection type (mobile data or WiFi)
• Region
• Internet provider name
Thank you for your help
upoic9oidogl
7 months agoSeasoned Novice
Device name: Thomas&Anthony (3), IPad pro(11 inch) 3rd generation,
Connection type: Wi-fi
Region: Hong Kong
Internet provider name: PCCW HKT