6 months ago
failed purchase error
I haven't received FC Points after purchase of FP Limited Offer Pro.
Transaction data from Google Play:
Order number: GPA.3321-5188-9314-58450
Order date: 31 Aug 2024 23:08:20 CEST
Order date: 31 Aug 2024 23:08:20 CEST
Product | Price |
FC Offer 34 (EA SPORTS FC™ Mobile Football) (deweloper: ELECTRONIC ARTS) | 99,99 zł |
There was following error message - Purchase failed
(screenshot in attachment)
Hey @5v5vwtiy1yep
We can check with our support to see if they have further information on the attempted purchase, select the in-game option to reach out to them.
If not we may also want to reach out to your payment provider.