Community ManagerUnfortunately we can't expedite your appeal. You'll need to be patient while they work. If there's a large volume of appeals in the system then it can take longer unfortuantely, but hopefully you'll hear something soon.
Hi, To keep it brief. My Steam account linked to Apex was hijacked. The hacker accessed my EA account and played the matches that caused the ban. My first appeal was rejected, and now the EA appeal form for my case has disappeared, so I cannot submit my new evidence. I am not asking you to directly lift the ban. I respect EA’s review process. I sincerely hope you can take my situation seriously and forward my case to the anti-cheat team for re-investigation. I have no other way to reach them.
You can find the full timeline, logs and evidence in the post I published on my profile. Thank you very much.
