Forum Discussion

eipt7lwqa5yn's avatar
eipt7lwqa5yn
Newcomer
1 day ago

FC Mobile age mismatch issue

I can't log in with my FC Mobile account. I'm trying to log in with my EA account, but in the final stage, it says it can't verify the age of my EA account because my date of birth is different. I can't access my account, even though it's the same account. How can I fix this problem?

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    Hi! Thanks for joining our forums. Please try updating your date of birth on your EA Account by visiting your EA Account settings page and make sure it matches the details you're using in FC Mobile.

    If you're still unable to sign in after updating your information, please contact our Support team. They can securely review your account details and help resolve the age verification mismatch.

    You can contact EA Support here: https://help.ea.com/

    We hope this helps!