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Yoyo_20_12_06's avatar
Yoyo_20_12_06
Newcomer
1 month ago
Solved

I bought fc points and it still hasnt shown.

I bought points for 5 dollars, the amount was 1000, I still havent gotten them after about 2 days, I have been checking everyday.

android
  • EA_Lanna's avatar
    EA_Lanna
    1 month ago

    Hi Yoyo_20_12_06​,

    Sorry to hear the points haven't arrived yet. Sometimes it can take a bit for content to appear, but it should have appeared 2 days in. 🤔

    Our support team can take a look into this for you. For missing content cases, here's what you need:

    1. Grab valid proof of purchase (PoP) - check out the heading 'Google Play' for in-game purchases.
    2. Follow these steps to open a support team for help with FC Mobile cases.

     

    They'll do their best to help you with this from there.

    - EA_Lanna

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  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi Yoyo_20_12_06​,

    Sorry to hear the points haven't arrived yet. Sometimes it can take a bit for content to appear, but it should have appeared 2 days in. 🤔

    Our support team can take a look into this for you. For missing content cases, here's what you need:

    1. Grab valid proof of purchase (PoP) - check out the heading 'Google Play' for in-game purchases.
    2. Follow these steps to open a support team for help with FC Mobile cases.

     

    They'll do their best to help you with this from there.

    - EA_Lanna

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Hi Yoyo_20_12_06​,

    It looks like things have gone quiet here, so I'll close this thread for now.

    If you still need a hand, please feel free to start a new thread.

    - EA_Lanna

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