Forum Discussion

f17dv297bt0d's avatar
f17dv297bt0d
Traveler
4 days ago

I can't sign in

I can't log in to my account, so the window for adding accounts doesn't open and only guest mode appears. 

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    21 hours ago

    Hi there. Did you enter the correct date of birth when installing the game? Underage profiles do not have account-linking options, so only Guest Mode may appear. If you need to update your date of birth on an existing account, you ned to contact our support team.