Forum Discussion

wc26pnplvv2n's avatar
wc26pnplvv2n
Newcomer
5 months ago
Solved

I have a problem in game.

When I enter the game, the display of phone becomes black only when I try to play this game. 

 

connectivity
  • mendozzamagic's avatar
    mendozzamagic
    5 months ago

    if you are on Android then regularly clear your game cache ... albeit after you have checked whether your device meets the minimum requirements

     

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Have you been able to play the game on this device before, or is it the first time you're launching it? Please check our website to see if the steps there can help you resolve the issue

     

  • mendozzamagic's avatar
    mendozzamagic
    Hero+
    5 months ago

    if you are on Android then regularly clear your game cache ... albeit after you have checked whether your device meets the minimum requirements

     

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